Refund and Returns Policy

We have a 30 business day return policy, which means you have 30 business days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at: [email protected], If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at: [email protected].

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Damaged items need to be reported within 5 business days of receipt. Once your return request has been received, our customer care team will reach out to you within 1 business day.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that it may take up to 5 business days for the refund to appear in your bank account.

if you have any question about return and refund policy contact us at

Email: [email protected]
Phone: +1(303)938-1245
Return Address:511 W Furry St, Holyoke, CO 80734, United States
Operating Hours: 9 AM – 4 PM, Monday to Friday